Pilsen Callao's E-nterpreters Season 2 by DDB Peru used facial-recognition AI to translate deaf gamers' lip movements into real-time voice in Discord gaming
Pilsen Callao Brings Deaf Gamers Into the Game With E-nterpreters Season 2
Pilsen Callao's E-nterpreters Season 2 is an AI-powered Discord tool created by DDB Peru in 2023 that reads the lip movements and gestures of deaf gamers through a webcam and converts them into real-time voice messages, allowing hearing-impaired players in Peru and beyond to participate in online gaming sessions without communication barriers.
Launched in Peru in April 2023, the campaign represents the second iteration of a programme Pilsen Callao had already established as a meaningful intervention in inclusive gaming. Where the first E-nterpreters bot translated spoken audio from other players into sign language, Season 2 reversed and extended the flow: now the deaf gamer's own face becomes the input. Facial-recognition technology, developed in partnership with Cirsys and Tunche Films, captures lip movements and gestural cues through a standard webcam and renders them as a synthesised voice audible to every other player in the session, in real time and at game speed. No relay, no delay, no mediator required.
The campaign operates across the Alcoholic Drinks and Gaming categories as an integrated initiative, connecting a heritage Peruvian beer brand to a contemporary cultural space where millions of young people spend significant portions of their social lives. Pilsen Callao positions E-nterpreters Season 2 not as a corporate social responsibility gesture but as a functional product — a working bot that solves a real problem documented by independent research. According to the NGO Ditch The Label, one in two young people around the world have experienced bullying while playing online, a figure that underpins the urgency the brand brings to its inclusive gaming agenda. The Clapboard Score for this campaign is 82 out of 100, reflecting strong creative innovation, cultural relevance, and executional craft.
Pilsen Callao occupies a distinct strategic position in Peru's beer category by anchoring its brand identity to friendship and belonging rather than lifestyle aspiration alone. Peru's beer-and-cider market was valued at PEN 13.03 billion in 2023, according to GlobalData, with a forecast compound annual growth rate of more than three percent for the period 2024 to 2029. Within that market, Euromonitor data placed Peruvian beer value at approximately PEN 14.502 billion in 2023, underscoring the scale and competitiveness of the segment in which Pilsen Callao operates alongside rivals including Backus-owned Cristal and the globally distributed Corona brand, both of which compete for young adult share of the same on-trade and social occasions.
The strategic rationale for E-nterpreters Season 2 rests on an insight that is simultaneously social and commercial. Gaming is not a niche leisure activity in Peru; it is a primary social arena for the precise demographic Pilsen Callao courts — young adults for whom online multiplayer sessions function as the digital equivalent of a bar night with friends. By identifying deafness and speech difficulty as structural exclusions from that social arena, DDB Peru located a tension that the brand could resolve with genuine utility. The original E-nterpreters initiative had already demonstrated proof of concept: according to reporting by Little Black Book, the first version reached more than 120 active Discord servers and translated more than 453,672 words into sign language after launching on March 22. Season 2 deepens that proof by giving deaf gamers expressive output — a voice — not merely receptive access. The move from accessibility feature to two-way communication tool is the strategic leap that separates this campaign from conventional cause-marketing executions.
DDB Peru constructed E-nterpreters Season 2 as a functioning piece of technology, not a demonstration or prototype, which defines its creative character from the outset. The campaign's production involved three distinct organisations working in concert: DDB Peru as lead creative agency, operating also under its Fahrenheit DDB identity; Cirsys as the technology development partner responsible for the facial-recognition and voice-synthesis architecture; and Tunche Films contributing production expertise to the execution. Together, they built a system capable of reading a deaf player's lip movements and gestural signals through an ordinary webcam and converting that visual input into a comprehensible generic voice in real time.
Creative direction was provided by Sergio Franco Tosso and Ricardo Chadwick, with Chadwick also credited as director of the campaign, according to reporting by The One Club and adlatina.com. Their approach reflects a broader creative philosophy evident in Pilsen Callao's recent campaign history — one that prizes functional innovation over emotional spectacle. The execution avoids the sentimentality that often weakens inclusion-themed advertising. There is no tearful reveal, no before-and-after contrast; instead, the technology performs its function and the campaign documents that performance. The visual language of the campaign materials follows Discord's native aesthetic and the vernacular of gaming culture, lending the initiative credibility with an audience that is acutely sensitive to brands appropriating their spaces inauthentically.
The integration of facial-recognition AI with real-time voice synthesis at game speed — without perceptible lag — represents a significant technical constraint that the production team resolved cleanly. The result is a tool that deaf gamers can adopt without disrupting the rhythm of play for any participant in the session, which is itself a form of creative problem-solving as much as an engineering achievement.
E-nterpreters Season 2 earned Fahrenheit DDB Peru a Gold award in the Content: Gaming category at the London International Awards 2023, according to the London International Awards, confirming the campaign's standing as a benchmark execution within the gaming and advertising industries. Adlatina also listed the campaign among the 2023 Cannes Lions regional finalists from Latin America, per adlatina.com, extending its recognition across two of the industry's most consequential award circuits in a single cycle.
The campaign's introductory video accumulated 11,238 views and 204 likes on the platform where it was submitted, as documented in the campaign record. These figures reflect organic engagement within a category where content reach is typically modest compared to mass-market entertainment formats. The structural effectiveness of E-nterpreters Season 2 lies less in viewership volume than in the operational reach of the bot itself. The first E-nterpreters had penetrated more than 120 active Discord servers and processed more than 453,672 translated words, according to lbbonline.com; Season 2's expanded capability — adding outbound voice for deaf players — creates the conditions for deeper and more sustained adoption across those same and additional servers.
No further verified performance data for E-nterpreters Season 2, such as server adoption numbers or active user counts, is publicly available at this time. What the available record does confirm is that the campaign succeeded in translating a genuine access problem into an engineered solution, earning industry validation at the highest international level while extending a campaign lineage that Pilsen Callao has built with uncommon consistency across multiple years.
E-nterpreters Season 2 is an AI-powered Discord bot created by DDB Peru for Pilsen Callao in 2023. It reads deaf gamers' lip movements and gestures via webcam and converts them into real-time voice messages, enabling hearing-impaired players in Peru to communicate freely during online gaming sessions without any external assistance.
The bot uses facial-recognition technology developed with Cirsys and Tunche Films. It captures lip movements and gestural cues through a standard webcam and synthesises them into a generic voice audible to all players in real time. The original E-nterpreters converted spoken audio into sign language; Season 2 adds the reverse capability for deaf players.
DDB Peru, also operating as Fahrenheit DDB, created E-nterpreters Season 2 for Pilsen Callao. Creative directors Sergio Franco Tosso and Ricardo Chadwick led the work, with Chadwick also serving as director, according to oneclub.org. Technology partners Cirsys and Tunche Films contributed to production and development of the campaign.
E-nterpreters Season 2 won a Gold award in the Content: Gaming category at the London International Awards 2023, according to the London International Awards. The campaign was also listed among 2023 Cannes Lions regional finalists from Latin America, per adlatina.com, making it one of the most recognised Peruvian advertising campaigns of that year.
Pilsen Callao built the campaign around research showing that one in two young people worldwide have experienced bullying during online gaming, according to the NGO Ditch The Label. Gaming functions as a core social space for young adults in Peru, and the brand identified deafness as a structural exclusion from that space that technology could directly resolve.
The original E-nterpreters initiative reached more than 120 active Discord servers and translated more than 453,672 words into sign language, according to lbbonline.com. That demonstrated scale gave Pilsen Callao and DDB Peru the evidence base to invest in Season 2, which extended the bot's capability to give deaf gamers an outbound voice during live matches.
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