Shah Rukh Khan-My-Ad (case study) - Cadbury, Mondeléz | Clapboard Ad Archive
Cadbury’s 2023 Shah Rukh Khan-My-Ad campaign, crafted by Ogilvy Mumbai for the confectionery category, confronts the pressing challenge of reviving brand penetration amid the socio-economic strains of post-pandemic inflation, reduced consumer spending, and fewer gifting occasions that threatened the fastest-growing gifting segment, especially during Diwali, which accounts for nearly half of Cadbury Celebrations’ annual revenue. Rooted firmly in Cadbury’s foundational ethos of generosity, the campaign strategically counters the pandemic-fueled culture of self-centeredness by reigniting empathy and community spirit as the brand’s renewed purpose. The insight driving this approach recognizes that during the height of the Covid crisis, collective adversity catalyzed a surge in mutual aid and solidarity, with individuals helping each other secure vital resources, thereby fostering a deeper sense of connection. Translating this human truth into brand action, the campaign ingeniously repurposes the entire advertising budget and the stature of Shah Rukh Khan, Cadbury’s iconic celebrity ambassador, to champion small local businesses struggling under economic pressure. Employing advanced data analytics, AI, machine learning, and geo-targeting, Ogilvy Mumbai engineered hyper-personalized video ads featuring SRK endorsing tens of thousands of neighborhood stores across more than 500 pin codes, delivering tailored messages on YouTube and Meta platforms that encouraged consumers to shop locally. This unprecedented scale of personalized endorsement not only elevated the perceived credibility of these small businesses through SRK’s trusted persona but also transformed conventional brand advertising into a platform for unexpected generosity and social impact. Recognizing the impossibility of covering every store through paid media, the campaign extended its reach with NotJustACadburyAd.com, a digital platform empowering users to create and share their own customized ads supporting local shops via WhatsApp and social channels, thereby fostering a participatory culture of kindness and community support. The campaign’s innovative fusion of celebrity-led storytelling, cutting-edge technology, and social purpose earned it the Creative Effectiveness Grand Prix at Cannes Lions 2023 and a Clapboard Campaign Score of 83/100. What this campaign demonstrates to the advertising industry is that brands in the confectionery and snacks category can reclaim relevance and deepen consumer engagement by leveraging technology and celebrity influence to create hyper-localized, socially resonant narratives that elevate community support as a core brand value.