The Performance - Cost Plus World Market | Clapboard Ad Archive

Cost Plus World Market’s holiday campaign The Performance, devised by BarrettSF in Year: 2017, capitalizes on the emotive power of storytelling with a three-minute digital short film that positions the retailer’s seasonal offering at the heart of a quietly magical narrative designed for contemporary holiday audiences. Set against the backdrop of an American family home, the campaign follows a young boy as he rehearses for his imminent holiday trumpet recital with mounting nerves, only to stumble upon the gentle encouragement of an unexpected audience — a herd of llamas emerging from the hills behind his backyard. Through successive practice sessions, the boy’s confidence builds, each encounter with these whimsical companions nudging him closer to his big performance and, by extension, to the campaign’s underlying message about perseverance, joy, and togetherness during the festive period. All the while, the film’s set is woven with visual cues referencing World Market’s holiday décor range — ornaments, wreaths, tree skirts, and festive lighting — giving the brand a silent but persuasive presence in the story-world. The campaign shuns product demonstration in favor of implication, an approach that sits squarely in Clapboard’s FORMAT#5—Exemplary Story, where the brand’s value proposition is mapped onto the emotional arc and ultimate resolution of the tale. By allowing its product promise — the joy you’ll bring — to be inferred rather than overtly claimed, World Market aligns itself with the gift of encouragement, subtly tying its holiday merchandise to the emotional payoff of the narrative. The media plan leverages full-length distribution on YouTube and www.worldmarket.com/llama, with teaser cutdowns seeded aggressively across Hulu, NBC Video On Demand, Facebook, Instagram, Pinterest, and the Google Display Network, targeting digitally native shoppers as well as broader holiday-content seekers. With more than 2.9 million views on YouTube, the film extends well beyond traditional TV or point-of-sale, using high-reach digital platforms to generate awareness and drive ongoing engagement through hashtag participation (#GiftThemJoy) and direct commerce links across social media and the brand’s e-commerce ecosystem. The campaign operates decisively within the retail services industry, bridging the aspirational with the attainable while presenting a distinctive narrative alternative to generic holiday advertising. Clapboard rates this 69/100. This campaign matters because it demonstrates that retail brands can build emotional equity during peak season not through overt celebration of products, but by casting their offerings as conduits of human connection within well-told stories.