This Burgenland Tourism Board campaign uses cinematic storytelling and a recurring brand ambassador to elevate regional tourism— Clapboard's Global Ad Archive.
He who has lived it knows it - Valencia Tourist Board | Clapboard Ad Archive
He who has lived it knows it, the 2022 campaign from the Valencia Tourist Board and Serviceplan Spain, captures the contemporary challenge of travel communications by translating the collective experiences of real visitors into an emotionally charged creative asset for the travel and leisure sector. Anchored by a sophisticated data-driven approach, the agency deployed social listening tools to mine more than 200,000 online reviews about the Valencian region, algorithmically distilling this raw sentiment into a core vocabulary — sun, sea, Mediterranean, paella, tradition — echoing the way locals and travelers alike express what sets Valencia apart. With artificial intelligence surfacing the most resonant expressions, the campaign made a sharp pivot to human creativity as Spanish rap icon Arkano, world champion and Guinness record holder, transformed these insights into an original rap poem that voices the region’s diversity and warmth. This centerpiece film sees Arkano directly relaying to the audience, in poetic verse crafted from these aggregated testimonials, what makes the Comunidad Valenciana a destination with lived and felt distinction — a creative move that sits squarely in Clapboard’s FORMAT#7—Presenter Testimonial, here executed at scale with Arkano embodying the chorus of anonymous past visitors. The production synchronizes the rap with evocative sequences across Valencian locations, mapping each lyric to a sunlit scene or sensory tradition, while media executions include tailored digital assets, print creatives, and outdoor graphics for full-spectrum campaign reach. This testimonial-in-verse sidesteps conventional product demonstration or destination narrative in favor of authenticity by proxy, inviting prospective travelers to trust a community of voices channeled through a recognizable presenter, merging influencer credibility with big-data veracity. In a market crowded with aspirational city-break and coastal campaigns from rivals like Costa Blanca, Catalonia, and Andalusia, Serviceplan Spain’s work for the Valencia Tourist Board signals a shift towards integrating social data, AI, and headline talent as primary components of differentiated destination marketing. The campaign earns 67/100 in Clapboard’s global creative archive. The significance of He who has lived it knows it lies in its demonstration that the fusion of aggregated user sentiment and high-impact creative talent can reframe testimonial as a premium storytelling device in destination branding.
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